Resilience Solutions

Energy & Utilities

Reliability and field operations, built on connected data.

Asset analytics, field workflows and customer platforms across generation, network and retail operations.

How this sector runs

Where the work starts, and where it is decided

Every sector has a different shape. The node in gold is the decision the whole flow turns on — it is rarely in the same place twice.

Assets are distributed, long-lived and expensive to visit. The work is turning telemetry into a dispatch decision before a fault becomes an outage.

Sector pressures

What is making this difficult

These are the constraints we most often find when we start work in this sector.

  • Ageing asset base

    Infrastructure operating beyond design life, where condition monitoring is the difference between planned and unplanned intervention.

  • Grid complexity

    Distributed generation and bidirectional flow on networks designed for neither.

  • Field workforce

    Dispersed field operations where scheduling and information access determine productivity.

  • Regulatory reporting

    Performance, outage and environmental reporting obligations with strict data requirements.

  • Customer expectation

    Consumer-grade digital service expected from a traditionally infrastructure-led sector.


Use cases

Where the work concentrates

  • Asset condition analytics

    Condition monitoring and intervention planning across a distributed asset base.

  • Outage management

    Detection, prediction and restoration coordination.

  • Field workforce enablement

    Mobile access to asset, work order and safety information.

  • Customer portals

    Usage, billing and service self-service.

  • Operational data platform

    Sensor, SCADA and enterprise data brought together for analysis.


Questions

Frequently asked

How do you bring SCADA data into an enterprise analytics platform safely?
Through a unidirectional boundary wherever the use case allows. Operational data flows outward to the analytics platform; control commands do not flow back through the same path. Combined with network segmentation and protocol-aware gateways, this gives analytical value without creating a control-plane exposure.
What does condition-based maintenance require beyond sensors?
Failure history with enough labeling quality to learn from, a maintenance planning process capable of acting on a prediction, and a clear decision on the cost of a false positive versus a missed failure. The sensors are usually the easiest part.

Discuss a energy & utilities initiative

Tell us what you are trying to change and we will connect you with people who have worked on that specific problem.

Discuss a energy & utilities initiative